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returns & exchange policy

 

Hey there. If you are in the continental U.S., we can exchange most clothing items within 30 days of your original order for a different size as long as supplies last. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached.

 

In the event that the product is sold out, you can exchange the item for something else. We will refund any difference in price, or issue a full refund if you are unhappy for any reason. You can check inventory by sending a quick email to contact@blkmrkt.com.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. To make sure we receive your return, you should make sure to use insured trackable mail in a secure package and send to the address below. 


ATTN: Returns

BLK/MRKT LLC

10701 Venice Blvd. Ste. 709

Los Angeles, CA 90034

 

Be sure to include packing slip and what item you would like to have in exchange. 

Please note that refunds can take up to 5 business days to reflect in your account.

 

||| PRINT ORDERS |||

All print sales are final. That said, we've never had a complaint and are very proud of our quality editions!

 

In the unlikely event of damage, please retain all packaging—as is—and contact us ASAP. If we are able to replace your item we will do so immediately upon return of the damaged print. If the item is sold out you will be given store credit toward your next order or credit for another print.

 

We do our best to make sure your order is packed and sent with utmost care, but please understand that if you have chosen a shipping method that does not insure or cover the cost of the item/s in your order, we can not be responsible for loss or damage.

 

||| GIFT CARDS |||

Sorry, gift cards are non-refundable. Not that anyone would want to do that ever, duh.

 

||| SALE ITEMS |||

Only regular priced items may be refunded; sale orders are final.

 

||| COLOR VARIANCE |||

We have made every effort to display and describe each product as accurately as possible. However, the actual colors you see will depend on your monitor. We think you'll be pleased with our color choices but they may vary slightly because of this. 

 

||| ORDERS OUTSIDE THE U.S. |||

Due to the cost of shipping, BLK/MRKT does not accept returns or exchanges outside the U.S. If you have any questions about a product, please contact us before placing your order.

 

If your question is not answered here, please contact us and we'll do our best to help you get what you need settled asap.

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